CENY POKOI I APARTAMENTÓW

In the hotel

1. Smoking
2. Half board
3. Small pets
4. Dress code in the hotel
5. Room heating | Air-conditioning
6. Daily cleaning
7. Towel card policy
8. Hotel key card policy
9. Check-out | Payment
10. VAT
     

IFA (tourist tax) 
The prices do not include the tourist tax, which is HUF 500 /person /night for all guests from the age of 18 and must be paid on the spot.

 
PARKING
Only public parking is possible on site (reservation is not possible). Parking places are in front of the hotel and around the hotel (100 - 400 m). Please, kindly note that during high seasons (National Holidays and especially in the summer months) it can happen that one can find a parking place only 500 - 800 m far from the hotel.

 

 
CHECK-IN | CHECK-OUT
Rooms can be occupied from 14:00 hours on the date of arrival and must be vacated by 10:00 hours on the day of departure. The Hotel can provide for early check-in or late check-out for extra charge depending on the current occupancy of the Hotel.

 

 
BOOKING
Please confirm your booking in written. In return, the Hotel will also send you a confirmation in written.

 

 
GUARANTEE 
All individual reservations must be guaranteed with 30% - except national holidays and non-refundable reservations - prepayment within 7 days after booking.
The confirmation becomes valid if the requested advance payment or bank card guarantee is received by the Hotel by the date indicated in the confirmation letter or at least one workday before the arrival of the guest. If booking is made within 24 hours prior to arrival, full prepayment is needed upon arrival, before occupying the room. 
 

Details for prepayment

Please, mark your booking number at the payment as a remark. Please note that we can prepare the final invoice with the same data as given at the advance payment! If you wish to have the final invoice for company name you must give company details at the advance payment as well.

 

 
CANCELLATION POLICY
Each individual room reservation - except non-refundable reservations - can be cancelled free of charge by 16:00 on the 3rd day prior to arrival. If cancellation is made late or you fail to turn up without notifying the Hotel (no show) our Hotel will treat the deposit as a cancellation fee.

 

 
SMOKING
All guest rooms, restaurants and public places are 100% non-smoking in the hotel. A 15 000 HUF (~55 €) cleaning fee per incident will be charged to any guest who violates the smoking policy. A designated smoking area is provided for our Guests outside, near the Mirage Café. Thank you very much for your understanding and cooperation!

 

 
HALF-BOARD | RESTAURANTS
Half-board includes a buffet breakfast and a buffet dinner or a three-course set meal depending on the number of the staying hotel guests. 

 
SMALL PETS (max. 15 kg)
Smaller pets weighing up to 15 kg can be admitted only to the designated Classic and Classic rooms with balcony of the Hotel for a surcharge and under the guest’s supervision. Pets are allowed in any of the public areas only for transiting to bedrooms and without disturbing other guests. The presence of pets is prohibited in any other facilities of the Hotel, such as the restaurant, the entire wellness section or the gym. Guests must assume full responsibility for any damage caused by their pets. 
The Hotel’s management reserves the right to revoke the permission for keeping a pet in the Hotel if they think that it disturbs the normal operation of the Hotel, or the comfort of other guests.